Support
We’re happy to help. The fastest way to reach us is right inside the app.
Contact us
In the app, open Settings → Feedback and send us a message — it reaches us directly, with the context we need to help quickly.
Prefer email? Write to support@kynou.com.
Common questions
How do I manage or cancel my subscription?
Subscriptions are billed through Apple. Manage or cancel anytime in your device’s Settings → Apple ID → Subscriptions. Cancelling stops the next renewal; you keep Plus until the current period ends.
I subscribed but Plus isn’t showing.
Open the paywall and tap Restore Purchases, and make sure you’re signed in to the same account on this device. Your subscription is tied to your account so it works everywhere.
How do I scan a book?
Tap the camera button, point at a page, and hold steady — PyScroller detects the page and captures a sharp shot automatically. No scanner or special equipment needed.
How do I delete my account?
In the app, go to Settings → Delete Account. This permanently removes your synced library and data from our servers.
What are the free-tier limits?
Reading and the classics library are always free. Free accounts also get a set number of AI questions and scans each period; Plus unlocks generous amounts.